Testimonials See what our customers say about us!
We would like to take this opportunity to express our thoughts on what we have found to be the greatest company we have ever worked with. Your company puts the customer first above all else and treats them first class with respect when dealing with their home and property. We especially want to thank John Jr. for following up with us and addressing our needs with professionalism and class. His attention to detail and his willingness to make his customer feel completely satisfied for a young man, is remarkable and worth noting. John Sr. you can be proud of how your son takes pride in your business and he will continue to make Fiddler Roofing the best of the best. Please convey our sincere appreciation for a job well done to John Jr. and all the fine workers you have assigned to your company. I only wish other companies had the same dedicated, hard working and conscientious staff as Fiddler. Feel free to show your workmanship on our home to any future customers. We will continue to express our satisfaction and recommendation of your company to family, friends, and the surrounding community.
Dave & Marianna A – North Tonawanda, NY
… I would highly recommend this company not only for their professionalism but also for their workmanship and very competitive pricing. They were very courteous and timely and made sure all areas were clean and no loose shingles or garbage was left on lawn. (Angie’s List)
Russel & Millie A – Lancaster, NY
. . . . Work was superb and professionally done. Their estimate was complete, in writing, and delivered at the time they came out to the house. No highly pressure selling at all, just explanations of options and categories of products. They gladly came out to the house again to answer a second round of questions related mostly to warranties and product installation techniques. When the time came for the work to be done, their crews showed up on schedule and completed a very big job (including a complete re-sheeting of the house) in two days. The crew of 8 was professional, friendly, and extremely hardworking. Final cleanup on both days was superb – the house and yard are now cleaner than they were when they arrived. They were not the cheapest estimate I had, but in the end I liked their product and their commitment to doing the job right. I am pleased with the result. Highly recommended. (Angie’s List).
Scott T – Amherst, NY
. .. I just wanted to drop a line and let you know, how totally impressed I was with your entire organization. Tim gave a complete presentation from A to Z. He answered the same questions several times with the patience of a saint. Once the work began, I had the pleasure to meet young John. He knows his business and he knows how to talk to people. He is a real asset to any company and someone that should make his father proud. I’ve owned this home for 24 years and have dealt with all kinds of contractors. One thing your company did, that no one else did, is start when you said you would start, and finish when you said you would finish. The stories I heard about “Fiddler Roofing” is why I hired you. They were all true. My yard was as clean, if not cleaner, than before you came. So, I would like to thank all the guys who worked on the roofing of my home and for the pleasure of meeting two John Petrozzi’s. Fiddler Roofing, Inc. is a class act.
Gerald V – Lewiston, NY
. . . We wanted to make sure you all knew what a pleasure it has been working with all of you on this major life project! We didn’t realize when it came time to replace our roof just how big a decision it would be. After all, this is something that we will live with for the next 30 years! (God willing). Our experience was top notch right from the start! Tim did a great job presenting the information we needed in an organized and patient way. He was obviously very knowledgeable and his pleasant demeanor was part of the reason we chose to go with Fiddlers. Adriane was very understanding and helpful as we changed our minds about the final color. She encouraged us to take as much time as we needed. Your son John was a pleasure to have in charge-he was very courteous and took time to make sure we were on the same page before starting the work. The entire crew worked diligently and was very careful to make sure everything was spic ‘n span when done for the day. Great Job! Thank you all for a job well done!
Rob M – Grand Island NY
. . We want to express our sincere gratitude to you for the expertise and professionalism of your crew that replaced our roof in September. Your crew arrived early each day and worked late. They were such courteous, hard-working, nice young men. They were all very respectful of our property. We were especially impressed with your son John. He went out of his way to perform above and beyond anything we had expected, checking with us to see if there was anything further he could do or see if we had any questions. In this day and age it is so nice to see a young man with his mannerism and work ethics taking pride in what he does. What a representation for your business. The roof looks great, we are very pleased. We have already and will continue to highly recommend Fiddler Roofing any opportunity we can. We wish you, your son and crew continued success in the future. Thank you again.
Bill & Judy F – Youngstown, NY
. . . On April 24th and 25th your company put a new roof on my home. It was a big job that involved a tear off of old roofing materials and installing new materials. I am happy to tell you that I was delighted with the speed and efficiency of your crew. By the end of the first day, the area around my house was so clean a casual observer would have no way of knowing a roofing project was under way. Your crew arrived early again on the 25th and they were finished by 12 noon. The roof looks great and I only wish my two children were as good at picking up after themselves as your employees were. I am sure from time to time you receive customer complaints. I just wanted to take the opportunity to tell you in writing how pleased we are with the quality of your work and the clean up.
Michael S – Tonawanda, NY
. . . We just wish to convey our thanks to you and your crews for the outstanding service and quality of workmanship that was displayed in our roof replacement this summer. We have had a number of heavy rain/wind events and the roof has performed without leaks (you knew there would be none!). Your crews were extremely polite, neat and professional and the callbacks were quick and complete. Please convey our thanks to Jim in his patience with us regarding color selection….he was knowledgeable and was a help in deciding on the final color. We would not hesitate to recommend your company for future jobs for family, friends and co-workers.
William & Karen F – Lockport, NY
. . . I just want to Thank You and John Jr. for explaining all the steps for putting on the new roof, as he went along with the job. Also, Tim for his time and presentation. And let’s not forget the rest of the crew who work so well together! Everyone has a job to do and they all do it well! Not one twig was out of place when they finished. They were all very nice gentlemen. The new roof is beautiful! And I’m very Happy to have done business with you.
Geraldine S – Niagara Falls, NY
. .. We would like to thank your company and the crew that replaced our roof. It all starts with the salesman. Tim was kind enough to sit down with Jim and go over the process, while assuring all his questions. The other six companies would not give us 10 minutes. Also your salesman was the only one who set up a ladder to look at my roof. Our neighbors were so happy to see how well you protected their houses, especially with as little space to work with. They also raved on how well you cleaned up at the end of every day. It’s not always easy to find someone who does good quality work. We will recommend you to all our friends and family. Please feel free to give out our name, address, and phone number as a reference.
Jim & Katie L – North Tonawanda, NY
. . . Thank you for the totally satisfactory re-roofing of my house. Every step through the process was performed in a professional manner. Tim presented the initial estimates with options & recommendations. I was encouraged to solicit other bids. When placing the order, I was given start & completion dates. You held that schedule! Your crew (Dave, John Jr. & cast) were superb! The premises were well protected. I was kept fully informed as to roof conditions & work progress. After completion, they cleaned the premises & invited me to inspect same. The day following job completion, Jeff performed the final inspection. You and he solicited my questions, comments & any criticisms I might have. I was assured of your availability should a need arise. I am a completely satisfied customer. Again Thank You!
Sig W – Amherst, NY
.. . Thank you very much for your great work on my new roof. I really appreciate the time that you and John took to review my needs and make sure that the job was done correctly. The crew was also very professional and thorough. I hope that I will have an opportunity to recommend Fiddler Roofing to others in the future.
David C – Snyder, NY